Evidence library
What evidence sits behind an NDIS claim
Guides written for people who have to make this work on a Tuesday, not for search engines. Every regulatory statement carries its official source, the agency that issued it, when it applies from, and the date a person last read it.
5 guides · also see the free tools for the claim deadline calculator and the progress note template.
Claim deadlines
Record keeping
Claim evidence
Progress notes
- For support workers
NDIS progress note examples: weak, better, and why
Three real-shape progress notes, each shown as written and then rewritten, with the specific reason each change matters to whoever reads it later.
Last verified 9 September 2026
- For both
NDIS case notes vs progress notes: what the difference actually is
The terms are used interchangeably across the sector and mean different things at different providers. Here is the distinction that matters in practice, and why it changes what you write.
Last verified 9 September 2026
How these guides are written
- Regulatory statements are not written into the prose. They come from one central registry, so a rule that changes is changed once and re-verified once.
- Every guide states what ShiftNote can identify and what it cannot determine. The second list is required, not optional.
- “Last verified” means a person re-read the sources on that date. It is never generated from a build.
- Where a statement has not been reviewed by an Australian lawyer, the guide says so on the page rather than in a footnote.
ShiftNote provides software and operational information, not legal advice. Providers remain responsible for understanding the requirements that apply to their own circumstances.