Used by NDIS support workers across Australia

Clearer NDIS progress-note drafts in under a minute.

Type or speak what happened in your shift. ShiftNote turns it into a clear, structured draft that you review, edit, and copy into your provider system.

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7-day free trial · Cancel anytime · Your data stays yours

NDIS Quality & Safeguards standardsNDIS Practice Standards (Act 2013)Australian EnglishWorks with any provider system

See it work on your own shift

No account needed. Try 3 demo notes free, right now.

No account needed · 3 free demo notes

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Does this sound familiar?

If you're an NDIS support worker, probably yes.

15–30 minutes per shift, unpaid

The NDIS expects detailed notes after every shift. Most workers write them after hours, on their own time.

One wrong note can fail an audit

Missing fields or wrong formatting puts your provider’s registration at risk. Getting it right every time is stressful.

You got into care to care

You chose this work to support people, not to spend your evenings on documentation.

How it works

From rough notes to a structured draft

STEP 1

Type or speak

Capture the rough shift details however suits you — typed or voice.

STEP 2

Generate a draft

ShiftNote structures it into an NDIS-aligned progress-note draft.

STEP 3

Review and edit

Check the draft against the review checklist and adjust anything.

STEP 4

Copy or export

Copy into ShiftCare, Brevity, Lumary, HCP — or export a PDF on Pro.

Built for review

Every draft is structured for review

Structured for review

Every draft is organised into the fields NDIS progress notes expect — so nothing important is missed.

Incident reminders

If your input mentions a safety concern, ShiftNote flags an incident reminder for you to action.

Your data stays yours

Notes are private to you and your provider. No participant data is sold or shared.

What happened

Jordan identified the correct bus with one prompt and paid the fare independently — progress towards the independent-travel goal.

Goals recordedSupport providedFollow-up added

Built with support workers

Built around how support work actually goes

We're new, and building this alongside support workers. Judge it on your own shift in the demo above.

Written for after a shift

Type or talk in plain words, even from the car. No forms, no jargon, no blank page.

You stay in control

Every note is a draft you review and confirm. ShiftNote never submits anything or makes the call for you.

Works with your system

Copy the finished note straight into ShiftCare, Brevity, Lumary, or whatever your provider uses.

For NDIS providers & team leaders

Give your team a simpler way to write consistent progress notes.

ShiftNote helps workers create clearer first drafts before they submit into your existing system. Set your note structure, invite workers, and review usage from one dashboard.

Simple pricing

Start free. Upgrade when you need more.

Free trial

7 days
everything in Pro, free
  • Unlimited notes for 7 days
  • Voice input
  • PDF download & full history
  • No card required to start
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Pro

$15
per month AUD · cancel anytime
  • Unlimited progress notes
  • Incident reports (NDIS Rules 2018)
  • PDF download
  • Full note history
  • Voice input
  • NDIS audit field tracking

All prices in AUD · No lock-in contracts · Cancel anytime

Frequently asked questions

Straight answers - no over-promising.

Is this a replacement for ShiftCare, Brevity or Lumary?

No. ShiftNote works alongside your existing care-management system. It helps workers write a clearer first draft, which they review and copy or paste into the system your provider already uses.

Does this guarantee NDIS compliance?

No - and you should be wary of any tool that claims it does. ShiftNote produces NDIS-aligned progress-note drafts structured for review. Your team remains responsible for checking, editing, and approving every note, and for meeting your provider and NDIS obligations.

Can providers invite workers?

Yes. A provider admin creates an organisation, sets a note template, and shares an invite code or link. Workers join in a tap, and the admin sees aggregate usage from one simple dashboard.

Does the AI replace human review?

Never. Every output is clearly a draft. Before a note can be copied, downloaded, or sent, the worker confirms a short review checklist. The worker stays the author and remains responsible for the final note.

What happens if an incident is mentioned?

If the details mention things like a fall, injury, medication error or behaviour of concern, ShiftNote shows a neutral reminder to follow your provider’s incident management and reporting process. It does not diagnose anything or decide whether something is legally reportable - that stays with you and your provider.

Is participant information used for analytics?

No. We never send note content, participant names, reference numbers, diagnoses, medications or incident details to analytics. We track only privacy-safe usage events such as note created, note copied, and template updated.

Can we customise the note structure?

Yes. Provider admins can set the preferred tone, structure (paragraph, bullet, SOAP-like or custom), required fields, and a custom instruction. Those preferences shape every draft your team generates.

Early access

Want first go at what's coming next?

We're always building — voice playback, smarter templates, team features. Pop your email in and you'll be first to hear when something new lands.

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Start saving time on every shift — today.

Join support workers across Australia cutting their note-writing from 30 minutes to under a minute.

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